g
guru_dagz

IT Specialist

@guru_dagz

Intune Application Packaging SME Consultant

Filipinas
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a dynamic IT professional with extensive experience in infrastructure management, specializing in Windows Administration, MECM/SCCM, and Microsoft Intune. I have a proven track record in application packaging, PowerShell scripting, and endpoint modernization for large-scale enterprise environments. I excel at streamlining processes and serving as a technical lead for complex global workstation issues.... Saiba mais

Habilidades

g
guru_dagz
IT Specialist
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte Técnico
I will provide IT support and consultation

Experiência profissional

Accenture

Accenture

Período integral • 21 yrs 9 mos

Intune Application Packaging SME / Consultant (DWP)

Jan 2016 - Dec 20259 yrs 11 mos

Provided subject matter expertise in Microsoft Intune application packaging for Digital Workplace projects. Managed end-to-end application lifecycle including packaging, testing, deployment, and troubleshooting. Delivered technical consultation to engineers and developed automation scripts to improve packaging efficiency while supporting SCCM-to-Intune migration and endpoint modernization initiatives.

Infrastructure Workstations SME/L3 Lead

Jan 2018 - Dec 20235 yrs 11 mos

Led Endpoint User Experience (EUX) operations and acted as L3 escalation point for complex workstation issues. Managed GPO, MECM/SCCM, MDT, and Symantec Endpoint Protection. Served as Philippines point of contact for Windows Servicing and participated in Microsoft–Accenture collaboration engagements to improve endpoint stability across global environments.

Workstation Sub Lead & Facility Lead

Jan 2018 - Dec 20235 yrs 11 mos

Managed workstation operations for CG2 and GB1 facilities, including incident monitoring and service request handling. Served as Facility Lead for CP1, ensuring smooth endpoint operations and coordination across IT support teams to maintain high service levels and operational stability.