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gulamgauss

Shaikh S

@gulamgauss

Cloud Support Engineer

Índia
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Cloud Support Engineer with over 5 years of experience across AWS, Azure, and GCP. I specialize in incident management, cloud infrastructure troubleshooting, and automation solutions to ensure service reliability. I leverage my expertise in generative AI and machine learning to deliver innovative, customer-focused technical support.... Saiba mais

Habilidades

g
gulamgauss
Shaikh S
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Gerenciamento em Nuvem
I will handle your AWS cloud management backups and performance
A partir deUS$ 30 /projetoMais detalhes

Portfólio

Experiência profissional

Atos

Cloud Support Engineer

Atos • Período integral

Feb 2021 - Present • 5 yrs 5 mos

Provide technical support for cloud-related issues across AWS, Azure, and GCP. Troubleshoot cloud infrastructure issues, ensuring minimal downtime and optimal service reliability. Manage support tickets within SLAs and offer customer guidance with clear technical solutions. Monitor cloud service health, proactively respond to alerts, and implement automation solutions while ensuring adherence to security best practices.