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Annika
@guestmatters
Hotel Consultant Guest Experience Marketing
Suíça
Alemão, Inglês
Sobre mim
I’m a hospitality professional with 15 years of experience in the hotel and tourism industry. Through Guest Matters, I help hotels and tourism businesses improve guest experience, optimize operations and strengthen their marketing. My approach is practical, personal and solution-oriented, based on real industry experience. I’m here to bring a fresh perspective, identify opportunities and turn ideas into practical solutions. Let’s make every guest matter.
Habilidades
Annika
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Assistência geral
I will consult you on hotel guest experience and hospitality operations
Experiência profissional
Assistant Banquet Sales Manager
Hotel • Período integral
Dec 2024 - Sep 2025 • 9 mos
Preparing quotations and proposals Contract negotiation and closing Event coordination On-site event support Invoicing
Sales Assistant
Company • Período integral
Oct 2017 - Nov 2024 • 7 yrs 1 mo
Consulting existing and new clients Managing quotations and orders Trade fair organization Sales support
Front Office Supervisor
Hotel • Período integral
May 2017 - Oct 2017 • 5 mos
Reception and assistance of national and international guests Cash handling Reservations and guest correspondence
