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Fiverr Pro
Português
$
USD
Baigorria GM
@gris_mb
Customer Support Hospitality and Virtual Assistant
França
Inglês, Espanhol
Sobre mim
I am a customer service and hospitality professional with experience in hotels, restaurants, cafeterias and front-of-house operations. My background includes international guest service, customer support, stock and inventory control, supplier orders, documentation and daily operations. I also provide administrative and virtual assistance, data entry, research, Excel and Word support. I value clear communication, organization, reliability and attention to detail.
Habilidades
Baigorria GM
offline •
Tempo médio de resposta: 4 horas
Conheça meus serviços
Design de Menus
I will organize improve and create your restaurant menu
Assistência geral
I will be your hospitality and restaurant virtual assistant
Portfólio
Experiência profissional
Breakfast & Front-of-House Service
Wyndham Hotels & Resorts • Período integral
Dec 2025 - Jun 2026 • 6 mos
Provided guest service in an international hotel environment, assisting visitors from different countries and cultural backgrounds. Supported breakfast buffet preparation, presentation, replenishment and guest reception. Prepared dining areas, maintained service standards and operated a professional coffee machine during morning shifts. During evening shifts, prepared and served simple cocktails and beverages while supporting restaurant and bar operations. Developed strong attention to detail, adaptability, teamwork and customer-service skills while working directly with international guests.
Cafeteria Supervisor
F.A.T.S.A. • Período integral
Jan 2021 - Mar 2023 • 2 yrs 2 mos
Voltar Astral S.A. / F.A.T.S.A. Coordinated daily cafeteria operations in a hospital environment, providing customer service to doctors, specialists, administrative staff and other personnel. Managed meal vouchers with different spending limits, delivery notes, billing tickets, orders with external suppliers and a local restaurant, as well as stock control, replenishment and product distribution. Independently handled order issues by contacting external providers, documenting incorrect or defective meals, and coordinating replacements while maintaining service continuity. Worked according to operational, hygiene and safety procedures, including enhanced protocols during the COVID period. Supported the team in organizing daily service and adapting to changing operational priorities.
