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Greta
@gretawiz
Ecommerce Wiz
Alemanha
Alemão, Inglês
Sobre mim
Hi, I'm Greta, a dedicated Mystery Shopper and E-commerce Expert passionate about helping businesses improve customer experiences and online shopping journeys. I evaluate customer service, staff professionalism, website usability, product presentation, and checkout processes to identify areas for improvement. My goal is to provide honest feedback, detailed reports, and practical insights that help businesses enhance customer satisfaction and grow with confidence. Let's work together to create better shopping experiences!
Habilidades
Greta
offline •
Conheça meus serviços
Pacote Qualitativo e Quantitativo Completo
I will be your mystery shopper with nothing but detailed customer experience
Experiência profissional
E-commerce Expert | Liberator
Liberty Global • Freelance
Mar 2026 - Present • 7 mos
E-commerce Expert | Liberty Global Worked as an E-commerce Expert at Liberty Global supporting online store operations and helping improve the digital shopping experience. Responsibilities included reviewing product listings, monitoring website usability, evaluating the customer journey, and identifying opportunities to improve product presentation and customer satisfaction. Key Responsibilities: - Reviewed product listings and online store presentation. - Evaluated website navigation and checkout processes. - Identified potential improvements in the customer shopping experience. - Supported product organization and digital storefront management. - Provided feedback to help improve customer satisfaction and store performance.
