I will offer you appointment scheduling and patient support
Medical Virtual Assistant
Sobre este Serviço
Missed calls, no-shows, and incomplete intake forms cost your practice time and money. I'm a Registered Nurse (BSc Nursing) with real experience in Emergency, Outpatient, and Medical Ward settings, so I understand how clinics actually run.
WHAT I DO
Schedule, confirm, reschedule, and cancel appointments
Send reminders to reduce no-shows
Manage your calendar and waitlist
Collect and organize patient intake forms
Flag missing or unclear information before the visit
Gather insurance and eligibility details
Keep patient records neat and up to date
TOOLS: Epic, Dr Chrono, Therapy Note, Simple Practice, Kareo, Practice Fusion, Google Workspace, Calendly (and happy to learn yours).
WHY ME
Clinical knowledge helps me catch errors a regular VA might miss
Trained in HIPAA compliance and U.S. insurance workflows
Confidential, organized, and reliable
Clear, prompt communication
Message me before ordering with a short description of your practice, and I'll recommend the right package.
Tipo de serviço:
suporte técnico
Idioma:
Inglês
Fuso horário:
24 horas, 7 dias por semana
Software de suporte:
zendesk
Software de base de conhecimento:
Document 360
Meu portfólio
Perguntas frequentes
How do you protect patient privacy?
I treat all patient information as strictly confidential. My training covered HIPAA compliance, and I’m happy to sign an NDA or follow your privacy policies.
Can you help reduce no-shows?
Yes. I send confirmations and reminders on your schedule and flag unconfirmed patients so you can fill those slots.
What makes a nurse VA different?
I understand clinical terminology and can spot incomplete or inconsistent patient information, which means fewer errors and less back-and-forth for your team.
What are your working hours?
I’m based in Nigeria (WAT, UTC+1). Share your practice hours and we’ll agree on overlapping coverage.
Do you give medical advice or triage patients?
No. My role is administrative support only. Urgent or clinical matters are passed to your clinical staff.

