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Português
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Gaurav Mahana
@gmahana_91
Level 1
Computer Repair, Remote IT Technical Support, Printer Support , Data Analyst
Índia
Panjabi, Inglês, Hindi
Sobre mim
Hi, I'm Gaurav, an IT Remote Technical Support Specialist with over 10 years of experience. I help individuals and businesses resolve computer and technical issues with fast, reliable, and professional support. My expertise includes computer repair, laptop troubleshooting, Windows 11 and Mac support, gaming PC optimization, printer troubleshooting, hardware errors, virus removal, and malware cleanup. I focus on accurate diagnosis, effective solutions, and excellent client satisfaction. Let me help you keep your technology running smoothly.
Habilidades
Gaurav Mahana
US$ 20/hora
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Suporte Técnico
I will fix printer printing and connection problem remotely
Suporte Técnico
I will fix windows PC laptop and computer issues remotely
Quer trabalhar com remuneração por hora?
Diga a Gaurav Mahana o que você precisa.
US$ 20
/
horaPortfólio
Experiência profissional
Technical Support Engineer
SVTB MEDIA PRIVATE LIMITED • Período integral
Nov 2024 - Present • 1 yr 10 mos
Diagnose and resolve technical issues through phone, email, in-person, and remote support. Troubleshoot network, USB, and wireless printers, including driver and connectivity issues. Configure and troubleshoot routers, IP conflicts, DNS, and connectivity problems. Perform hardware and software diagnostics for desktops and laptops. Analyze recurring support-ticket data using SQL to identify fault patterns and support proactive maintenance. Create tracking sheets and summaries to monitor issue volume, resolution time, and recurring problems.
87 Avaliações
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1-5 fora das 87 avaliações
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