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giuliana1907

Giuliana P.

@giuliana1907

Customer Support Specialist German and English

Romênia
Inglês, Alemão, Espanhol, Romeno
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a dedicated Customer Support Specialist with experience in handling emails, invoices, and communication with clients in both German and English. I can help you with professional email support, responding to customers, managing inquiries, and providing administrative assistance. I am detail-oriented, reliable, and always focused on delivering high-quality work on time. I am here to support your business and make your daily tasks easier.... Saiba mais

Habilidades

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giuliana1907
Giuliana P.
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will provide professional customer support in german and english
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Genpact

Accounts Payable Specialist

Genpact • Período integral

Apr 2024 - Present • 2 yrs 2 mos

I handle accounts payable inquiries and provide customer support for internal users and external vendors. I manage invoice status checks, approvals, and routing requests to the correct teams. I communicate daily via email and phone in German and English, ensuring accurate and timely responses.

Teleperformance

Customer Support Representative

Teleperformance • Período integral

Sep 2022 - Apr 2024 • 1 yr 7 mos

I provided customer support in German and English for airline passengers, handling 50–70 calls daily. I assisted with flight changes, cancellations, and general inquiries while maintaining a professional and solution-oriented approach in high-pressure situations.