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Receptionist
Agency
Mar 2026 - May 2026 • 2 mos
Welcome and assist guests. Manage reservations and bookings. Provide information about local attractions, beaches, and tourist services. Handle check-in and check-out procedures. Answer phone calls and respond to emails. Process payments and issue invoices and receipts. Maintain customer records and booking databases. Assist international tourists in English and Italian. Resolve customer requests and complaints. Perform administrative and office support tasks. Promote tourist packages, excursions, and local activities. Ensure high standards of customer service and guest satisfaction.