
Giorgio N
Qualitative Insights Specialist: turning feedback into clear actions
Habilidades

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Experiência profissional
Qualitative Market Researcher
Marketing
May 2022 - Present • 4 yrs
Qualitative research focused on behavioral analysis, decision-making processes, and brand–consumer relationships in complex, multi- stakeholder contexts, with a focus on Energy, FMCG, and institutional environments. ▪ End-to-end management of research projects, from briefing to final presentation, using multiple qualitative approaches (desk research, benchmarking, online communities and forums, in-depth interviews, focus groups, workshops), including field moderation and travel across Italy. ▪ Ongoing client relationship management and presentation of insights to business stakeholders, interpreting findings through the lens of customer journey, choice behavior, brand relationships, and strategic/operational implications. ▪ Integration of qualitative research within interdisciplinary projects alongside quantitative teams; experimental use of generative AI tools to support analysis and synthesis. ▪ Mentorship of a junior resource and participation in internal consulting projects focused on processes, innovation, and AI integration.
Qualitative and digital researcher
Elma Research
Mar 2020 - May 2022 • 2 yrs 2 mos
I previously worked at a market research agency, focusing on qualitative research projects related to digital experiences and journey analysis. My work involved conducting and analyzing interviews with different types of participants - including professionals and experts - as well as analyzing qualitative data across digital touchpoints to explore needs, behaviors and decision-making processes, and contribute to insight-driven recommendations.