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gerssoncuellar

Gersson Cuellar

@gerssoncuellar
Colômbia
Inglês, Espanhol
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hello! I am Gersson, a virtual assistant with 3 years of experience providing administrative and technical support to entrepreneurs, small businesses, and professionals. My work achievements - I helped reduce email response time by 30% for a digital marketing company. - I increased a entrepreneur's productivity by 25% by managing their calendar and tasks. - I created and implemented a project management system that helped a small business reduce costs by 20%. My Services: - Email and calendar management - Document creation and editing - Data research - Expert in sales and more ... Saiba mais

Habilidades

g
gerssoncuellar
Gersson Cuellar
offline • 

Conheça meus serviços

Assistência geral
I will be your virtual assistant in english and spanish
Suporte ao Cliente
I will be your virtual assistant cold calling expert

Experiência profissional

Asurion

Technical Support, Sales, Customer Success & Client Administration

Asurion • Período integral

Jun 2023 - Mar 20262 yrs 9 mos

Managed technical and administrative workflows for North American insurance accounts using paperless CRM and carrier databases. Reviewed account documentation to identify and resolve discrepancies, ensuring high data accuracy. Maintained ongoing verbal and written updates with client teams via multi-channel platforms (calls and simultaneous live chats). Handled data entry, client pre-qualifications, and administrative correspondence in a fast-paced environment. Streamlined digital filing systems to ensure compliance with insurance and account protocols, and sales