Gene V

Senior Engagement Manager

Andover • Período integral

Apr 2025 - Present • 1 yr 5 mos

Engagement and delivery manager supporting enterprise IT staff augmentation and Agile delivery operations for Andover Companies. Act as the primary liaison between client leadership, delivery teams, and internal stakeholders, overseeing staffing coordination, operational governance, and delivery quality across multiple Agile teams. Serve as senior escalation point for account related challenges and support transition planning for a new service provider model.

Solution Director, Digital Transformation

Ambit • Período integral

Jan 2023 - Feb 2025 • 2 yrs 1 mo

Led enterprise digital transformation initiatives for a consulting and professional services organization, directing implementation of enterprise platforms including Deltek Vantagepoint to modernize workflows, financial reporting, and resource planning. Oversaw vendor management, systems integration, and delivery operations, while aligning technology investments with executive leadership growth objectives.

Senior Delivery Director / Regional VP - Insurance

Accenture • Período integral

Oct 2020 - Jan 2023 • 2 yrs 3 mos

Led Salesforce modernization programs for GEICO, Cross Insurance, and Bain Capital, driving $8M+ in additional consulting revenue. Owned full operational oversight of the Commercial Line consulting portfolio, directing multi-disciplinary delivery teams across architecture, development, QA, business analysis, and project management. Served as executive escalation point for account related challenges, drove Agile operational process improvements, and supported business development, proposals, and pricing strategy.