Gemma Hill

Project Specialist – Source to Pay (S2P) - Essity

Mar 2024 - Present • 2 yrs 2 mos

As a Project Specialist in Source‑to‑Pay (S2P), I provided end‑to‑end operational, analytical and system support across multiple SAP S/4HANA and Ariba transformation waves. My role focused on improving data accuracy, supporting global users, resolving complex procurement and AP issues, and ensuring smooth delivery during major system changes. I worked across several countries, supporting teams across Europe (GB, IE, NL, BE, ES, PT, IT, FR) and Dubai. I executed full UAT cycles, including test planning, test execution, regression testing, IVT testing, defect logging, retesting and documentation. I collaborated closely with IT, business process owners and functional teams to identify issues early, validate fixes and ensure processes worked correctly before go‑live. My work helped reduce post‑deployment errors and improved system stability. I performed detailed data validation across vendor master data, payment terms, bank details, payment methods, company codes and procurement records. I identified misalignments, corrected inconsistencies and ensured compliance with global standards. This included analysing MM/FI data, reviewing whitelist entries and validating invoice terms to support accurate payment processing. I supported cutover planning, mock migrations and hypercare activities by coordinating with cross‑functional teams, reviewing migrated data, resolving defects and providing real‑time support to end users. I acted as a trusted “go‑to” contact for SAP S/4HANA, Ariba and Fiori issues, offering troubleshooting, guidance and training to ensure users could work confidently in the new system. Operationally, I improved invoice processing efficiency by clearing backlogs, resolving complex discrepancies and supporting automation rule creation in InvoiceTrack. I strengthened procurement and AP processes by improving data quality, supporting vendor master data cleansing and helping teams resolve PO, GR and invoice mismatches.

Procurement Assistant - Essity

Jun 2022 - Mar 2024 • 1 yr 9 mos

I have extensive experience in procurement operations, supporting end‑to‑end Source‑to‑Pay (S2P) processes across multiple countries and business units. My work focuses on purchase order management, supplier communication, data accuracy, invoice discrepancy resolution and ensuring smooth collaboration between procurement, AP, finance and operational teams. In my Procurement Assistant role, I managed the full PO lifecycle in SAP S/4HANA and Ariba, including requisition review, PO creation, price updates, delivery date adjustments, freight corrections and goods receipt follow‑up. I ensured that all procurement data was accurate, compliant and aligned with company standards, reducing delays and preventing downstream AP issues. I worked closely with buyers, requisitioners and suppliers to clarify requirements, resolve mismatches and maintain clean, reliable procurement records. I supported vendor master data creation and cleansing, validating bank details, payment terms, tax information and company code assignments to ensure accurate purchasing and payment processing. I collaborated with AP teams to resolve invoice discrepancies, including PO/GR mismatches, missing goods receipts, incorrect pricing, duplicate invoices and blocked invoice situations. My work helped reduce backlogs, improve on‑time payments and strengthen supplier relationships. I regularly monitored open order reports, identified overdue or incorrect items and worked with stakeholders to close gaps. I communicated with suppliers to confirm delivery dates, request acknowledgements, resolve pricing issues and ensure accurate order fulfilment. I also supported procurement reporting, KPI tracking and continuous improvement initiatives to enhance process efficiency. My procurement experience is built on strong SAP knowledge, attention to detail, clear communication and the ability to manage high‑volume, time‑sensitive tasks. I bring a proactive, solution‑focused approach that helps teams maintain accurate

Accounts Payable Associate - Essity

Sep 2014 - Jun 2022 • 7 yrs 9 mos

I have over eight years of hands‑on Accounts Payable experience, specialising in SAP invoice processing, 3‑way match resolution, vendor statement reconciliation, data accuracy checks and end‑to‑end AP issue management. My work focuses on ensuring accurate, timely and compliant invoice processing while supporting procurement, finance and operational teams across multiple countries. In my AP role, I processed high volumes of invoices and credit notes, including PO‑based, non‑PO, service and freight invoices. I handled complex discrepancies such as price mismatches, missing goods receipts, incorrect quantities, duplicate invoices, blocked invoices and tax errors. I worked closely with procurement and warehouse teams to align PO, GR and invoice data, ensuring clean 3‑way match results and preventing payment delays. I performed detailed ledger reviews, cleared aged items, analysed open liabilities and ensured accurate posting across multiple company codes. I regularly reconciled vendor statements, identified missing invoices, resolved outstanding balances and maintained strong supplier relationships through clear, professional communication. I also investigated duplicate payments, processed refunds and supported compliance checks to ensure audit‑ready documentation. My role included validating vendor master data, reviewing payment terms, checking bank details, analysing payment methods and ensuring accurate data for automated payment runs. I supported AP automation initiatives, contributed to KPI reporting and helped streamline processes to reduce manual effort and improve accuracy. I collaborated daily with procurement, finance, master data, logistics and suppliers to resolve issues quickly and maintain smooth operations. I provided guidance to end users, documented processes and supported continuous improvement activities to strengthen AP controls and efficiency.