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Ahmet T. Gamgam

@gamgamtuna

Customer Success and B2B Partnerships Specialist

Estados Unidos
Inglês, Turco
Algumas informações são exibidas no idioma inglês.
Sobre mim
International Customer Success and Partnerships professional with 5+ years of experience across Turkiye, India and the UAE. I have built 150+ B2B partnerships, reached 250+ companies through account-based outreach, and supported operations serving 95,000+ customers globally. How I can help you: - B2B partnership development and lead generation - CRM implementation, loyalty and retention programs - Client onboarding and account management - Market research and market-entry strategy MBA candidate with a BSc in Business Administration. Fluent in English and Turkish.... Saiba mais

Habilidades

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gamgamtuna
Ahmet T. Gamgam
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Tempo médio de resposta: 1 hora

Conheça meus serviços

Abordagem de leads
I will b2b partnership outreach and customer success strategy
A partir deUS$ 45 /projetoMais detalhes

Experiência profissional

Hisar_Tour USA

Global Marketing & Partnerships Specialist

Hisar Tour USA • Período integral

Jul 2024 - Present • 2 yrs 1 mo

Own 150+ B2B partnerships with international travel agents, DMCs and corporate clients as the primary relationship manager across a 60+ office global network. Coordinate end-to-end travel experiences for 95,000+ customers globally by managing partner, supplier and local-team relationships across Asia, the Middle East and Europe. Organized a global summit uniting 60+ international offices and led market-entry visits to Azerbaijan, Indonesia, Malaysia and Singapore to expand the partner network. Authored the onboarding program and manager handbook for new international office coordinators, standardizing knowledge transfer and cutting new-hire ramp-up time. Increased customer satisfaction and conversion rates by monitoring account performance and rolling out targeted process improvements.

Business Development & Solutions Consultant

Draco • Período integral

Nov 2022 - Dec 2023 • 1 yr 1 mo

Generated 50+ enterprise-level conversations by reaching 250+ companies across Turkiye, Saudi Arabia and the UAE through LinkedIn, email and account-based outreach. Delivered end-to-end CRM implementation and loyalty/retention program design for clients across retail, hospitality and financial services in the MENA region. Presented AI- and automation-powered CRM and loyalty solutions directly to C-suite stakeholders, translating technical capabilities into clear business outcomes. Owned the full client lifecycle, from needs analysis and proposal through negotiation, onboarding and renewal, establishing Draco as a trusted advisory partner.

Ecodation

Corporate Partnerships & Client Relations

Ecodation

Oct 2020 - Oct 2021 • 1 yr

Built a network of 110+ university and institution partnerships by reaching 300+ institutions through 1,000+ individual client meetings. Contributed $50K+ in partnership-driven revenue and was named Sales Champion of Ecodation's 2020 Brand Representative Program. Organized training workshops and PR activities that strengthened brand awareness and drove partner engagement.