g
gabrielsauer

Gabriel A

@gabrielsauer

Expert WordPress Support and Optimization: Reliable, Fast, Secure

Brasil
Português, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
WordPress Technical Support & Optimization Specialist with 3+ years of experience fixing, securing, and optimizing sites. I solve theme/plugin issues, improve speed, and protect your website from threats. Focused on clear communication, fast delivery, and reliable results — so your WordPress runs smoothly, safely, and efficiently. 🚀 I’ve worked internationally in web hosting and IT customer success, solving thousands of WordPress issues — from installation errors and migrations to performance optimization and security hardening. ... Saiba mais

Habilidades

g
gabrielsauer
Gabriel A
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Backup e Migração
I will backup, clone or migrate your wordpress website safely
A partir deUS$ 25 /projetoMais detalhes
Otimização de velocidade
I will optimize your wordpress speed and get a gtmetrix grade a
A partir deUS$ 30 /projetoMais detalhes

Portfólio

Experiência profissional

Volvo_Group

Information Security Analyst II

Volvo Group • Período integral

Jan 2026 - Present • 4 mos

Responsible for supporting enterprise security architecture and application security initiatives across corporate systems. Key responsibilities: • Conduct security architecture reviews for applications and integrations • Lead Application Security activities including SAST, DAST, and SCA • Manage vulnerability remediation and security risk analysis • Support secure design practices for Microsoft Azure cloud workloads • Collaborate with development teams to implement DevSecOps practices

IT Customer Success specialist

Hostinger International • Freelance

Jun 2022 - Jan 2026 • 3 yrs 7 mos

Resolved over 1,200 monthly tickets with a consistent 95%+ CSAT, ranking in the top 3 performers team-wide (C–A++ scale). Developed PHP-based automation tools that reduced DNS diagnostic time by 60%, enhancing SLA adherence and increasing internal NPS by 15 points. Delivered specialized support for WordPress, including installation, migration, plugin conflict resolution, and performance/security optimization. Collaborated with internal teams (Product, Engineering, QA) to troubleshoot complex web hosting issues and deliver scalable solutions. Contributed to internal knowledge base development, technical documentation, and peer mentorship programs. Utilized tools such as Jira, Linux, cPanel, Intercom, PHP, Bash, and monitoring platforms to ensure seamless service delivery.