g
gabrielamancero

Gabriela M

@gabrielamancero

Customer Support Operations Specialist

Equador
Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Customer Support and Operations Specialist with 7+ years of experience supporting customers in remote environments across e-commerce, travel, and hospitality. I have a strong background in email and chat support, documentation, process coordination, and issue resolution.... Saiba mais

Habilidades

g
gabrielamancero
Gabriela M
offline • 
Tempo médio de resposta: 11 horas

Conheça meus serviços

Assistência geral
I will provide bilingual customer support and virtual assistant services
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

FreshCommerce

E-commerce Operations & Customer Support Specialist

FreshCommerce

Apr 2023 - Present • 3 yrs 3 mos

Managed customer support, order coordination, product listings, and social media operations for an online boutique specializing in premium fashion brands. Handled customer inquiries through chat and social media, coordinated logistics and deliveries, managed inventory tracking, and created marketing content using Canva and AI tools. Experienced in e-commerce operations, multitasking, organization, and remote communication.