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frxnk12cr

Francisco E

@frxnk12cr

Process Lead

Costa Rica
Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Customer Relations and Escalations professional with over 10 years of experience at HP Inc. I specialize in driving process improvements, operational excellence, and stakeholder collaboration. I am a trusted Subject Matter Expert skilled in documentation governance, Lean methodologies, and resolving complex escalations to improve service delivery.... Saiba mais

Habilidades

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frxnk12cr
Francisco E
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Eficiência e Automação do Negócio
I will create professional sops process maps and workflow documets
A partir deUS$ 25 /projetoMais detalhes

Experiência profissional

WNS_Global Services

Reservation Agent

WNS Global Services

Jan 2012 - Present • 14 yrs 9 mos

Handled travel reservations and customer inquiries. Responsible for booking accuracy, managing itinerary changes, and providing professional service within the travel and hospitality sector.