
FranMartinez
Customer Support Sales Assistance Client Communication
Habilidades

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Experiência profissional
Retail and Customer service assistance
Primark • Meio período
Sep 2025 - Jan 2026 • 4 mos
▪ Worked in a busy retail store helping customers with questions, returns and finding products. ▪ Supported the sales floor by organizing merchandise and keeping the store in order during high-traffic hours..
Key account manager
Mabe de El Salvador • Período integral
Feb 2020 - Oct 2023 • 3 yrs 8 mos
▪ Opened new accounts and expanded sales channels with major retailers including PriceSmart and Freund. ▪ Achieved over 50% sales growth with strategic clients through relationship management and commercial planning. ▪ Built and managed a client portfolio exceeding $200K in revenue within two years.
Customer Service Agent
Teleperformance • Período integral
Aug 2019 - Feb 2020 • 6 mos
▪ Served as the first point of contact for clients, handling product inquiries, orders. ▪ Managed client issues, product inquiries and post-sales communication.