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franmartinezv

FranMartinez

@franmartinezv

Customer Support Sales Assistance Client Communication

Alemanha
Espanhol, Inglês, Alemão
Algumas informações são exibidas no idioma inglês.
Sobre mim
Are you overwhelmed with customer messages and need someone reliable to handle them professionally? I will help you manage your customer support through email and chat, ensuring fast, clear, and friendly communication. I’m reliable, detail oriented, and easy to work with. Whether you need support with customer service, communication, or administrative tasks, I’m here to help you get things done.... Saiba mais

Habilidades

f
franmartinezv
FranMartinez
offline • 
Tempo médio de resposta: 54 horas

Conheça meus serviços

Qualificação de Leads
I will manage your spanish speaking leads and follow up

Experiência profissional

Primark

Retail and Customer service assistance

Primark • Meio período

Sep 2025 - Jan 20264 mos

▪ Worked in a busy retail store helping customers with questions, returns and finding products. ▪ Supported the sales floor by organizing merchandise and keeping the store in order during high-traffic hours..

Key account manager

Mabe de El Salvador • Período integral

Feb 2020 - Oct 20233 yrs 8 mos

▪ Opened new accounts and expanded sales channels with major retailers including PriceSmart and Freund. ▪ Achieved over 50% sales growth with strategic clients through relationship management and commercial planning. ▪ Built and managed a client portfolio exceeding $200K in revenue within two years.

Teleperformance

Customer Service Agent

Teleperformance • Período integral

Aug 2019 - Feb 20206 mos

▪ Served as the first point of contact for clients, handling product inquiries, orders. ▪ Managed client issues, product inquiries and post-sales communication.