Mac

Manual and Automation QA Testing – Software Engineering

Dec 2021 - Present • 4 yrs 5 mos

▪Proficient in manual testing of Web, Application, and APIs across SIT, UAT, and Production environments. ▪Knowledgeable in TOSCA Automation Web Testing - Basic test scripting and support implementation testing. ▪Experienced in developing test plans, test scripts writing, and establishing robust test structures aligned with project requirements. ▪Skilled in performing root cause analysis, identifying critical bugs, and logging detailed defect reports for development resolution. ▪ Hands-on experience with test and defect management tools such as HPQC (HP Quality Center) and Panaya. ▪ Adept at analyzing testing processes and producing comprehensive test documentation to validate outcomes and track issues. ▪ Competent in system configuration setup for various testing environments. ▪ Committed to ensuring high quality in testing activities, including planning, test design, progress reporting, and conducting regular client meetings. ▪ Leading training and mentoring new team members to onboard them with testing processes, methodologies, and tools.

SAP Data Migration / Engineering

Dec 2019 - Dec 2021 • 2 yrs

▪ Extracted data from SQL databases to support data migration and conversion within the SAP environment, ensuring data integrity for testing activities and production rollouts. Prepared input/output status reports for scheduled data loads and generated comprehensive load status reports. ▪ Monitored and executed daily repository reports and BODS (SAP Business Objects Data Services) jobs to support ongoing data integration processes. ▪ Resolved defects and ServiceNow tickets related to data issues, including material, customer, and vendor master data extensions and updates in both regression and production SAP systems. ▪ Executed syndication processes for master data records from SAP MDG (Master Data Governance) to the SAP ECC environment. ▪ Analyzed business data requirements and provided technical support and solutions to ensure data quality and compliance with SAP standards

Test & Project Management Lead

Dec 2019 - Dec 2021 • 2 yrs

▪ Led and coordinated end-to-end testing activities across all project phases, including go-live support. ▪ Collaborated closely with clients by organizing regular metric meetings to review the status, issues, and progress of test scripts and defect resolution. ▪ Monitored defect and ticket lifecycles, ensuring timely resolution, status accuracy, and identification of blockers or escalation needs. ▪ Tracked and reported key testing metrics through daily status updates, enhancing overall project transparency and stakeholder communication. ▪ Ensured appropriate system access for testers and end users in accordance with testing requirements. ▪ Conducted walkthroughs and navigation sessions to familiarize users and testers with client tools and systems. ▪ Drove continuous improvement in testing processes by introducing innovative solutions and migrating manual reporting to Power BI dashboards