Pradip Makwana

Zoho Automation Specialist

FlaxPix Webtech • Autônomo

Apr 2019 - Present • 7 yrs 3 mos

My expertise spans Zoho Creator, Zoho CRM, Zoho Analytics, Zoho Books, Zoho Projects, and Zoho People, where I focus on automation, integration, and operational efficiency. In Zoho Creator, I have designed custom low-code applications to automate internal processes, approvals, validations, and complex workflows, including third-party API integrations and role-based access controls. With Zoho CRM, I have implemented and customized sales pipelines, lead management systems, workflow rules, blueprints, and automation to improve conversion rates and customer visibility. Using Zoho Analytics, I build interactive dashboards and advanced reports by combining data from multiple Zoho and external sources, enabling real-time decision-making. In Zoho Books, I manage end-to-end accounting setups including GST-compliant invoicing, expenses, inventory, bank reconciliation, and financial reporting. For Zoho Projects, I configure project plans, task automation, milestones, Gantt charts, time tracking, and collaboration workflows. In Zoho People, I automate HR processes such as employee records, attendance, leave management, shifts, and performance tracking. I follow a structured, documentation-driven approach and focus on delivering reliable, secure, and scalable Zoho solutions aligned with business goals.