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IT Support Specialist Laptop VPN Network Troubleshooting
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Desktop Support Engineer
Not Found • Autônomo
May 2022 - Present • 4 yrs
Worked as a Desktop Support Engineer providing IT support for desktops and laptops. Handled troubleshooting for hardware and software issues, including system slowness, application errors, and connectivity problems. Configured and supported VPN connections and resolved network-related issues. Installed, configured, and updated software applications. Provided quick and effective solutions to end users, ensuring minimal downtime and smooth operations.