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fco_perla

FranP

@fco_perla

Multilingual Customer Service and Sales Specialist

El Salvador
Inglês, Francês, Espanhol
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a multilingual Customer Service and Sales professional with 10+ years of experience working with international customers in English, French and Spanish. I specialize in customer support, email and chat communication, complaint handling, customer retention, sales support and professional business communication. I can help your business manage customer emails, live chat, complaints, follow-ups, sales support and multilingual customer communication with a professional and solution-oriented approach. English • French • Spanish... Saiba mais

Habilidades

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fco_perla
FranP
offline • 

Conheça meus serviços

Suporte ao Cliente
I will provide customer support in english french and spanish
A partir deUS$ 20 /projetoMais detalhes
Suporte ao Cliente
I will handle customer complaints and difficult customer situations
A partir deUS$ 20 /projetoMais detalhes

Experiência profissional

Toura_Cancun

Customer Service & Sales Specialist

Toura Cancun • Período integral

May 2016 - Present • 10 yrs 3 mos

Manage customer service and commercial follow-up for international clients in the tourism and car rental sector. Handle inquiries, complaints, incidents, deposits and reimbursement cases in French, English and Spanish. Coordinate with operational teams, resolve sensitive issues and follow cases through to resolution while maintaining customer satisfaction.