
FARHAN
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Experiência profissional
Seller Support Associate
Amazon • Período integral
Jun 2024 - Present • 1 yr 11 mos
Results-driven Seller Support Associate with 2 years of experience at Amazon, consistently exceeding targets for productivity and quality (QSS). Expert in troubleshooting complex seller issues, maintaining a 95%+ first-contact resolution rate, and optimizing seller onboarding to reduce ticket volume. Beside this I have developed skills to implement, Cloud & DevOps Engineer specializing in AWS deployments, Terraform automation, Docker containerization, and CI/CD pipelines. I help deploy and manage scalable web applications on AWS with secure and reliable infrastructure setups. Skilled in: AWS Cloud Deployment Terraform Infrastructure as Code Docker & Containerization CI/CD with GitHub Actions EC2, RDS, VPC, Load Balancer Setup Java & Node.js Application Deployment I focus on delivering clean, efficient, and production-ready cloud solutions for startups, businesses, and personal projects.