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Português
$
USD
Farooq
@farooq_cs1
customer services
Paquistão
Inglês, Holandês, Espanhol
Sobre mim
I provided high-quality customer support through phone, email, and live chat while maintaining strong satisfaction ratings. I handled technical, billing, and account-related inquiries with effective troubleshooting and resolved issues quickly by identifying root causes and coordinating with technical teams. I used clear communication to ensure customers felt supported, managed customer records in CRM systems for accurate follow-up, and trained new team members to help improve overall team performance.
Habilidades
Farooq
offline •
Conheça meus serviços
Suporte ao Cliente
I will provide skilled cold calling, telemarketing, advanced vicidial, support services
Experiência profissional
customer services
Alpha Tech & Communication's • Período integral
Sep 2020 - Aug 2025 • 4 yrs 11 mos
As a Customer Service Manager, I supervised daily support operations, guided the customer service team, and ensured all inquiries were handled quickly and professionally. I focused on improving service quality, resolving escalated issues, and maintaining strong customer satisfaction. I also trained staff, monitored performance, and streamlined processes to keep the office running efficiently.
