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fareedwarrad

Fareed W

@fareedwarrad

Technical Support Engineer and Technology Professional

Estados Unidos
Árabe, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a computer scientist and network engineer with a strong cross- disciplinary background in technical support, customer experience, and infrastructure engineering. Over the past decade, I’ve developed a reputation for solving complex problems, delivering high-quality support, and bridging the gap between technology and customer needs.... Saiba mais

Habilidades

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fareedwarrad
Fareed W
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Administração de servidores
I will fix website dns and ssl errors
A partir deUS$ 35 /projetoMais detalhes
Edição de Conteúdo de IA
I will humanize and professionally rewrite your ai content
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

NetApp

Technical Support Engineer

NetApp • Freelance

Dec 2025 - Present • 5 mos

As a Contractor via Mindlance Inc., I will be helping to support NetApp's NAS, and ONTAP solutions

Cisco

Cisco

Período integral • 5 yrs 1 mo

Technical Consulting Engineer - Customer Experience - Cloud Collaboration - Webex Contact Center

Jan 2024 - Aug 2025 • 1 yr 7 mos

I helped businesses of all sizes create the best experience for their customers with Webex Contact Center

Technical Consulting Engineer - Customer Experience, Cloud Collaboration - Webex Solutions Support

Jul 2020 - Jan 2024 • 3 yrs 6 mos

I joined the Cisco Webex Cloud Team and helped to make remote working experience amazing. During this time, I supported the following WebEx Portfolio Products • WebEx App • WebEx Meetings • WebEx Endpoints • WebEx Control Hub • WebEx Director Connector • WebEx Calling • WebEx UCM Calling