Henning A.

Account Manager

Self Employed • Período integral

Apr 2024 - May 2026 • 2 yrs 1 mo

Working as an Account Manager for NinjaOne, managing and developing customer relationships across the Nordic region. Supporting B2B customers by understanding their business and IT needs, providing tailored solutions, and ensuring they gain maximum value from the platform and services. Experienced in building long-term partnerships through a proactive, customer-focused, and solution-oriented approach. Acting as a trusted point of contact for customers, helping with account growth, product adoption, strategic guidance, and day-to-day relationship management in a fast-paced SaaS environment. Fluent in English, Norwegian, and Swedish, with a strong understanding of Danish and Nordic business culture, enabling natural communication and relationship-building across the region. Combining strong commercial awareness with excellent customer service skills, technical understanding, and a professional yet approachable style to deliver a high level of support and customer satisfaction.

Business Development Representative

SAP • Período integral

Jan 2022 - May 2024 • 2 yrs 4 mos

Working as a Business Development Representative for SAP, with a particular focus on SAP Signavio across the UKI and Nordic markets. Supporting businesses in identifying process optimization opportunities and helping connect them with solutions that improve efficiency, transformation, and operational visibility. Experienced in building strong relationships with B2B customers through consultative communication, strategic outreach, and a customer-focused approach. Skilled at understanding business challenges, engaging stakeholders, and creating meaningful conversations that drive long-term value and business growth. Fluent in English, Norwegian, and Swedish, with a strong understanding of Danish and Nordic business culture, enabling effective communication across international markets. Bringing together strong customer service experience, commercial understanding, and a professional yet approachable style to create positive customer experiences and lasting business relationships.

Inside Sales Representative

FedEx • Período integral

Dec 2020 - Jan 2022 • 1 yr 1 mo

Working as an Inside Sales Representative for FedEx, supporting B2B customers across the Nordic region with a particular focus on the Norwegian market. Building and maintaining strong customer relationships by understanding business needs, providing tailored logistics solutions, and delivering a high level of service throughout the sales process. Combining sales expertise with excellent customer service skills to support customers with shipping solutions, account management, and day-to-day business needs in a fast-paced international environment. Experienced in communicating with companies across different industries, ensuring professional, efficient, and solution-oriented support at every stage of the customer journey.