I will manage your shopify customer support

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Faith

Nigéria

Eu falo Inglês

Virtual Assistant , Shopify Support Specialist

Hi, I’m Faith, a Virtual Assistant and Shopify Customer Support Specialist with 2+ years of experience supporting ecommerce businesses. I provide professional support for email management, customer co...
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Sobre este Serviço

Transform Your Customer Experience!

Are you overwhelmed by Shopify emails? I provide expert Customer Support designed to free up your time and keep your customers happy. I manage your email and live chat workflows to ensure every inquiry is handled with professional care.

What I Do for Your Store:

  • Ticket Management: Fast clearing of email and live chat queues.
  • Order Tracking: Managing "Where is my order?" requests efficiently.
  • Conflict Resolution: Handling refunds and exchanges per your policy.
  • Daily Reporting: Providing updates on common customer feedback.

Why Choose Me?

  • Fast & Reliable: 24-hour turnaround on all daily tasks.
  • Brand Voice: I follow your SOPs to sound like part of your team.
  • Universal Support: Skilled in various helpdesk tools and direct email management.
  • Scale Faster: I handle the support so you can focus on growth.

Stop stressing over your inbox. Send me a message today to get started!

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manage your shopify customer support
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manage your shopify customer support

Plataforma de mídia social:

Facebook

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Instagram

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LinkedIn

•

TikTok

+ 2

Tipo de serviço:

Suporte não técnico

Idioma:

Inglês

Fuso horário:

24 horas, 7 dias por semana

Software de suporte:

Zoho Desk

•

Freshdesk

•

zendesk

•

salesforce

+ 3

Software de base de conhecimento:

Document 360

•

confluência

+ 5

Meu portfólio

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