
Muhammad F
Remote Hospitality Specialist Airbnb CoHost
Habilidades

Conheça meus serviços

Portfólio
Experiência profissional
Duty Manager
Hotels Etc. • Período integral
May 2025 - Present • 1 yr 1 mo
Directing overnight and evening hotel front office operations, managing dynamic room rates on global OTA channels (Booking.com, Agoda), and supervising front-desk staff to ensure international hospitality SOPs.
Guest Service Agent
Wyndham Hotels & Resorts • Período integral
Dec 2024 - May 2025 • 5 mos
Delivered premium front-desk operations and customer services aligned with global Wyndham brand standards. Handled VIP arrivals, managed cash logs via POS terminals, and coordinated with international corporate clients.
Shift Supervisor (Promoted from Reservation Agent)
Hotels Etc. • Período integral
Mar 2017 - Aug 2024 • 7 yrs 5 mos
Progressed from Room Reservation Agent to Receptionist, and subsequently promoted to Shift Supervisor due to strong operational performance. Managed end-to-end room inventories, handled high-volume bookings, and supervised front desk operations while maintaining excellent guest relations.