
Federica P
Data Entry Specialist, Transcriptionist, Travel Planner
Habilidades

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Experiência profissional
Travel planner
Freelance • Freelance
Jun 2025 - Present • 1 yr 5 mos
I founded Freya, a personalized travel planning service for individual clients. I manage every stage of the travel planning process, from helping clients choose the most suitable destination based on their preferences and budget to delivering a detailed, customized itinerary. My goal is to create seamless and memorable travel experiences tailored to each client's needs.
Training implementation
Renault Group • Período integral
Mar 2024 - Present • 2 yrs 8 mos
Coordinated classroom, virtual, and e-learning training programs for the Renault Italy dealer network. Planned and scheduled training activities in line with business objectives, coordinating vendors, training facilities, and digital learning tools. Managed, updated, and monitored training plans through the Cornerstone LMS, ensuring accurate learning records and program compliance. Produced reports and tracked key performance indicators (KPIs) to measure training effectiveness. Also responsible for vendor management and the organization of training venues and logistics for in-person courses.
Customer Success Manager
Speexx • Período integral
Sep 2022 - Aug 2023 • 11 mos
Managed post-sales client relationships and coordinated the delivery of language training and business coaching services for corporate employees. Handled the delivery of funded training programs and related reporting activities.