Brandon S

Managing Director

Defy IT

Feb 2023 - Present • 3 yrs 7 mos

Dynamic Managing Director | IT Solutions Architect | Cybersecurity Specialist As a forward-thinking Managing Director with a passion for innovation and excellence, I lead a top-tier IT company in delivering cutting-edge solutions to meet our clients' evolving needs. My strategic leadership drives the development and implementation of robust IT infrastructure solutions, ensuring seamless operations and optimal performance for our clients. Key Responsibilities: - Spearheading strategic initiatives and business development efforts to drive growth and expansion. - Providing visionary leadership in the design and deployment of comprehensive IT solutions, including infrastructure planning, cybersecurity, and managed services. - Directing a talented team of professionals in delivering exceptional technical support and service to clients. - Leading cybersecurity and forensic investigations to safeguard our clients' systems and data against evolving threats. - Overseeing sales, forward planning, deployment, and support of Managed IT services, cybersecurity solutions, and hosted email/voice services. - Managing costings, quotations, supplier orders, and administration processes to ensure efficiency and profitability. - Conducting infrastructure audits, analyses, and reporting to optimize performance and enhance client satisfaction. - Maintaining networks in remote and international regions, ensuring connectivity and reliability. With a focus on innovation, cyber security, customer satisfaction, and operational excellence, I am dedicated to driving the success of our IT company and empowering our clients to achieve their business goals through technology.

Chief Executive Officer

Cyber Guys

Jun 2022 - Present • 4 yrs 3 mos

Chief Executive Officer | Cybersecurity Innovator | Strategic Leader As the CEO of Cyber Guys, a pioneering IT company specializing in cyber risk management solutions for small and medium enterprises (SMEs), I am committed to revolutionising cybersecurity practices through a holistic approach encompassing technical expertise, training, and process improvement. Our primary mission at Cyber Guys is to proactively address emerging cyber threats by enhancing technical capabilities and fostering a culture of cybersecurity awareness within businesses. Through tailored training programs and simulations, we empower our clients to recognize and mitigate cyber risks effectively. In addition to our focus on education and awareness, Cyber Guys provides robust technical solutions to bolster our clients' cyber posture and ensure the secure handling of sensitive data. From infrastructure planning and cybersecurity implementations to managed services and data recovery, we offer comprehensive support to safeguard our clients' digital assets. As Managing Director, I lead a dedicated team of professionals in delivering exceptional technical support, strategic guidance, and innovative solutions to meet the evolving needs of our clients. Together, we are committed to driving excellence, transforming cybersecurity practices, and empowering businesses to thrive in today's digital landscape.

Senior Systems Technician & Administration Officer

Netech

Jan 2008 - Dec 2022 • 14 yrs 11 mos

Experienced Technical Support Specialist | Infrastructure Planning | Cybersecurity Expert Highly skilled in providing front-line technical support to customers, I excel in diagnosing and resolving a diverse range of computer, network, and security issues. My expertise extends to infrastructure planning for internet, network, and phone systems, ensuring seamless operations and optimal performance. Key Skills: - Front-line technical support and service request management - Infrastructure planning and deployment for internet, network, and phone systems - Diagnosis and repair of end-user hardware, software, and configuration issues - Sales and support of Managed IT services, cybersecurity solutions, and hosted email/voice services - Cybersecurity and forensic investigations, ensuring robust protection against threats - Data recovery from software or mechanically faulty devices - Costing, quotation, and administration of supplier orders, ensuring timely delivery and handling of returns - Infrastructure auditing, analysis, and reporting for optimised operations - Maintenance of networks in remote and international regions, ensuring connectivity and performance - Proficient in preparing marketing material, invoices, quotes, reports, and policies/procedures. I am committed to delivering exceptional technical solutions and support, leveraging my diverse skill set and extensive experience to drive success for my clients and employers.