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evera48

Ramona P

@evera48

AI Automation for Helpdesks and Small IT Teams

Estados Unidos
Inglês, Holandês, Russo
Algumas informações são exibidas no idioma inglês.
Sobre mim
Your team wastes hours sorting tickets and writing the same replies. I fix that with AI-powered automations that triage, prioritize, and auto-respond so your team only touches what matters. I build with Gmail, Google Apps Script, Zapier, Make, and OpenAI/Claude APIs. My background is enterprise network infrastructure and I serve as CISO at a tech startup so security is built in, not bolted on. Every delivery includes full documentation. USA and EU clients welcome.... Saiba mais

Habilidades

e
evera48
Ramona P
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Integrações de IA
I will automate your helpdesk email triage with ai smart replies
A partir deUS$ 150 /projetoMais detalhes
Integrações de IA
I will create a google apps script automation for your gmail or sheets
A partir deUS$ 90 /projetoMais detalhes

Portfólio

Experiência profissional

Network / Security Technician II

GDIT ( General dynamics information Technology) • Período integral

Aug 2023 - Present • 2 yrs 9 mos

Network security professional supporting enterprise statewide IT infrastructure. Experience with multi-site coordination, network troubleshooting, and infrastructure support — giving me real insight into the IT environments I build automations for.

CISO

Evenness INC • Autônomo

Dec 2020 - Present • 5 yrs 5 mos

CISO on the Health-Personalized Internet Layer (HPIL) — an agentic AI infrastructure platform built privacy-first, without surveillance or data exploitation. Security architecture, identity and access management, privacy frameworks, and compliance governance. Part of NVIDIA Inception and KPMG Emerging Giants programs.