e
errolpapas

Stephen Errol

@errolpapas

AI Voice Agent, IVR, SIP Call Automation, VoIP Phone System Specialist,

Reino Unido
Inglês, Espanhol, Francês, Chinês, Italiano, Alemão
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hello, I’m Errol, a VoIP and AI Voice Specialist helping businesses improve communication and capture more leads. I build AI voice agents and receptionists, IVR call flows, SIP trunking, PBX systems, SMS automation, and CRM integrations. I work with Asterisk, FreePBX, 3CX, VICIdial, Twilio, Telnyx, Make.com, and n8n to automate calls, qualify leads, book appointments, and route calls 24/7. From AI receptionists to complete cloud phone systems, I deliver reliable, scalable solutions tailored to your business.... Saiba mais

Habilidades

e
errolpapas
Stephen Errol
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

VoIP e telefonia
I will setup voip ringcentral, 3cx, freeswitch, vicidial, freepbx ,nextiva grandstream

Experiência profissional

Cisco

Architect: AIOps, Generative AI & Autonomous Agents | Cisco Systems

Cisco • Meio período

Sep 2024 - Feb 2025 • 5 mos

Own the observability and real-time data-pipeline architecture roadmap for Cisco's global collaboration platforms (voice, video, workplace experience). Led the migration of legacy voice/video platforms to OpenTelemetry and the Grafana stack (Prometheus, Loki, Grafana Cloud). Built an AI root-cause-analysis copilot - telemetry into two-phase LLM analysis - turning multi-day incident investigations into minutes, part of 900+ engineering hours saved every year. My automation portfolio since 2017 has released $2M+ of engineering and operations capacity (evidence-audited).