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Edgar Pelayo
@epelayou
Zendesk Admin, Customer Support Operations and Workflow Automation
Venezuela
Inglês, Espanhol
Sobre mim
I'm a Zendesk Administrator specializing in transforming chaotic support channels into automated, efficient systems.
I configure and optimize the entire Zendesk ecosystem to reduce response times, boost CSAT, and maximize agent productivity.
What I offer:
- Full Setup: Support, Guide, Talk, Chat & Explore from scratch.
- Automations: Custom triggers, macros, and workflows.
- Omnichannel: Connecting email, WhatsApp, chat, and social media.
- Analytics: Custom Explore dashboards & KPI tracking.
Let's optimize your platform!
Habilidades
Edgar Pelayo
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Planejamento e configuração
I will be your expert zendesk administrator and setup your helpdesk
