Eniola Precious

Zoho Books, Finance & Inventory Automation Specialist

Crest Infosystems Pvt • Freelance

Oct 2026 - Present • 0 mos

At Crest Infosystems Pvt, a multi channel retail and wholesale distributor, I served as the dedicated systems consultant responsible for rebuilding their accounting, invoicing and inventory control frameworks using Zoho Books, Zoho Inventory, and Zoho Expense. When I joined, the company suffered from severe inventory discrepancies between online stores and physical warehouses, alongside delayed vendor payments and manual invoice processing. I restructured their Zoho Books environment by customizing the Chart of Accounts, setting up item groups with variant attributes (SKUs, sizes, colors), and implementing automated reorder points to prevent stockouts. I built direct, automated integrations between Zoho Inventory, Shopify, Amazon Seller Central, and Stripe payment gateways. I wrote custom Deluge workflows within Zoho Books to calculate sales commissions dynamically based on profit margins rather than total revenue, auto-generating vendor bills and sending payment receipts upon invoice settlement. To solve expense tracking bottlenecks, I implemented Zoho Expense for field sales representatives, setting up multi tier approval workflows, automated receipt scanning via OCR, and automatic reconciliation with corporate credit cards in Zoho Books. Additionally, I built customized financial report templates P&L, Balance Sheets, Cash Flow forecasts, Cash by Location and created automated end of month audit routines. My efforts reduced monthly financial closing times from 12 days to 2 days, corrected 99% of inventory stock discrepancies and provided management with precise margin analysis per product line.

Zoho One Full-Suite Implementation Engineer

Bluehost Inc. • Freelance

Jul 2026 - Present • 3 mos

At Bluehost Inc., I was hired to oversee the enterprise migration and unified deployment of the full Zoho One operating system across 4 distinct regional offices. The company was suffering from fragmented data silos caused by using separate software for sales, accounting, customer support, and inventory management. I executed the end to end setup and synchronization of 8 core Zoho applications: Zoho CRM, Zoho Books, Zoho Inventory, Zoho Desk, Zoho Forms, Zoho SalesIQ, Zoho Projects, and Zoho Analytics. I mapped data relationships between each application so that a lead captured through a Zoho Form on the website seamlessly moved into Zoho CRM, triggered a live chat event via SalesIQ, generated a quote, converted into a sales order in Zoho Inventory upon deal closure, and opened a support desk record in Zoho Desk. For financial sync, I integrated Zoho CRM with Zoho Books, writing custom scripts to handle dynamic tax calculations, multi-currency invoicing, and recurring subscription billing schedules. In Zoho Desk, I set up multi-channel ticket routing, automated SLA escalation rules, and integrated live customer portal views. To provide C-suite executives with full visibility, I developed cross-departmental dashboards in Zoho Analytics, combining data tables from Zoho CRM, Books, and Inventory to show real-time metrics on order fulfillment rates, inventory turnover, client lifetime value, and support ticket resolution times. This complete Zoho One deployment saved the company over $45,000 annually in software licensing and streamlined operations across all branch locations.

Zoho CRM Customization & Lead Pipeline Specialist

Apex Dental Partners • Freelance

Jun 2026 - Jul 2026 • 1 mo

As the lead CRM architect at Apex Dental Partners, a high growth real estate investment firm, my primary objective was transforming a scattered sales workflow into a centralized, automated Zoho CRM system. Before my intervention, the sales team relied on manual spreadsheets and disconnected communication tools, leading to delayed follow-ups and lost property deals. I redesigned the entire Zoho CRM structure from the ground up. I created custom modules for "Property Listings, Investor Profiles, and "Escrow Tracking," ensuring all data points connected seamlessly to standard Lead and Contact records. To control deal stages, I built multi-stage Blueprints for property acquisition and sales, enforcing strict validation rules so agents couldn't bypass essential compliance checks or required documentation. To tackle repetitive admin work, I wrote custom Deluge scripts to automate lead routing based on zip code, budget, and deal type. I programmed standalone functions to calculate projected return-on-investment (ROI) instantly upon property creation and update deal records dynamically. I set up automated webhooks connecting Facebook Lead Ads and regional MLS databases directly to Zoho CRM, capturing leads in real-time and assigning them to active agents within seconds. Additionally, I configured complex layout rules, lead scoring models based on buyer engagement, and custom reporting dashboards that gave executive leadership real-time visibility into pipeline velocity, agent conversion rates, and revenue forecasting. This complete overhaul eliminated 18 hours of weekly manual data entry per agent and increased overall lead conversion by 34%.