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emrikshopify1

EMMANUEL

@emrikshopify1

Business Software Setup, CRM Integration and Workflow Automation

África do Sul
Inglês, Espanhol, Francês, Alemão
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi valued Buyers, I’m Emmanuel, a business software setup and automation specialist helping businesses organize their operations with reliable CRM, ITSM, field service, dealership, customer support, and workflow solutions. I configure platforms, connect business systems, automate repetitive processes, organize customer and operational data, and improve team workflows. I work with businesses across technology, automotive, home services, professional services, retail, and other growing industries, focusing on practical setups built around their goals.... Saiba mais

Habilidades

e
emrikshopify1
EMMANUEL
offline • 

Conheça meus serviços

Gerenciamento de CRM
I will setup itsm servicenow manageengine solarwinds rezolve ivanti sysaid jira service
A partir deUS$ 30 /projetoMais detalhes
Gerenciamento de CRM
I will setup marketing 360 mhelpdesk franconnect thryv servicetitan jolt vcita gofrugal
A partir deUS$ 30 /projetoMais detalhes

Portfólio

Experiência profissional

Freelance

CRM & Automation Specialist

Freelance • Freelance

Apr 2026 - Present • 5 mos

I work with businesses that need a better way to manage leads, customers, sales opportunities and follow-ups. My process starts with mapping the client's current customer journey and identifying areas where manual work can be reduced. I configure CRM accounts, contacts, pipelines, custom fields, users, permissions, forms, tasks, notifications and workflow automation. I also assist with supported integrations, APIs, webhooks, data imports and third-party automation tools. After configuration, I test each workflow and make sure the system reflects the client's actual sales and customer-management process.

remote

Automotive Dealer Software Specialist

remote • Freelance

Feb 2026 - Present • 7 mos

I help automotive businesses organize their dealership CRM, lead management, appointment scheduling and customer follow-up processes. I review how leads enter the dealership, how sales teams handle prospects, how appointments are scheduled and how customer information is maintained. I configure the appropriate dealership software, organize users and customer records, create lead and sales workflows, configure notifications and automate supported follow-up processes. I also assist with integrations between dealership systems where supported and test the workflow from lead capture through appointment and customer follow-up.

Field Service & Business Operations Specialist

Business • Freelance

Dec 2025 - Present • 9 mos

I help service-based businesses configure software for managing customers, appointments, jobs, employees, and daily operations. I begin by understanding how the business receives requests and moves them through scheduling, assignment, service delivery and follow-up. I then configure the relevant business platform, organize customer and employee information, create workflows, set notifications and automate repetitive tasks. Where supported, I connect other business applications so information can move between systems. I test the complete workflow before handoff and make adjustments based on the client's operational requirements.