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emeldaemels

Emelda Nwuna

@emeldaemels

RN, Medical VA, Telehealth and Patient Care Support, Medical Intake Coordinator

Nigéria
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Registered Nurse and Medical Virtual Assistant who understands how important it is for patients to feel heard, supported, and cared for. I specialize in telehealth support, patient care coordination, patient support, and medical intake. I help healthcare teams with patient communication, intake, scheduling, follow-ups, EHR/EMR tasks, and administrative support. I bring clinical knowledge, empathy, attention to detail, and HIPAA compliance to every patient interaction and workflow I support, while handling sensitive information with care and professionalism.... Saiba mais

Habilidades

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emeldaemels
Emelda Nwuna
offline • 
Tempo médio de resposta: 2 horas

Conheça meus serviços

Assistência geral
I will be your medical virtual assistant for telehealth support
A partir deUS$ 30 /projetoMais detalhes

Experiência profissional

Mater_Misericordiae University Hospital

Patient Care Coordinator and Clinical Support

Mater Misericordiae University Hospital • Período integral

Nov 2022 - Nov 2025 • 3 yrs

• Coordinated 30–50 patients on busy clinic days while maintaining organized patient flow and appointment schedules. • Managed patient appointments and provider calendars based on availability, helping keep daily clinic operations organized. • Supported patients with professional communication, appointment coordination, follow-ups, and general care-related inquiries. • Completed patient intake and accurately documented relevant patient information in EHR systems. • Assisted with medical documentation and maintained accurate, organized electronic patient records. • Supported insurance verification and helped ensure patient information was available for the appropriate healthcare workflow. • Followed up with patients regarding appointments, care instructions, referrals, and other required next steps. • Assisted with referral coordination by helping process and track referrals according to established clinical workflows. • Collected and accurately documented patient vital signs and other clinical information before consultations. • Supported healthcare providers with patient coordination, documentation, scheduling, and day-to-day clinical workflows. • Handled sensitive patient information with professionalism, confidentiality, and attention to HIPAA compliance.