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elvamassimba

Elva Massimba

@elvamassimba

French Customer Support Specialist and Virtual Assistant

Marrocos
Francês
Algumas informações são exibidas no idioma inglês.
Sobre mim
French native customer support specialist with 13 years of experience in call centers. I handle email, chat and phone support, order tracking, complaints and after-sales service. Organized, reliable and 100% remote-ready. I help entrepreneurs and small businesses deliver professional French customer support so they can focus on growing.... Saiba mais

Habilidades

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elvamassimba
Elva Massimba
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Mensagens e e-mails
I will be your french VA for admin, customer support and CRM
A partir deUS$ 15 /projetoMais detalhes
Mensagens e e-mails
I will provide french ecommerce customer support and order tracking
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Self_Employed

Customer Service Advisor

Self Employed • Período integral

Jan 2011 - Present • 15 yrs 6 mos

Handling inbound and outbound calls, email and chat support, order tracking, complaint management and after-sales service for French-speaking customers. Using CRM tools including Salesforce, Zendesk, HubSpot and Diabolo.