
Elizabeth K
Your trusted partner in streamlined success
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Experiência profissional
Executive Virtual Assiistant
Dualpix Communications Ltd • Freelance
Sep 2024 - Jul 2026 • 1 yr 10 mos
Provided high-level virtual executive, administrative, and operational support to a business owner overseeing real estate, residential, hospitality, and property-related ventures across the USA, Zimbabwe, and South Africa. Acted as a trusted extension of leadership, coordinating information, people, priorities, and projects through to completion. Executive & Administrative Support • Managed executive correspondence, inbox triage, and administrative priorities, ensuring time-sensitive matters were addressed promptly and nothing fell through the cracks. • Coordinated meetings across leadership, tenants, vendors, contractors, and property teams spanning multiple countries and time zones. • Prepared executive-ready reports, summaries, and supporting documentation, giving leadership clear, timely visibility into business performance. • Conducted business, property, and competitor research to inform leadership decision-making and surface improvement opportunities. • Maintained organized, confidential digital records spanning contracts, tenant files, and financial and operational documentation. • Served as the central communication point between leadership and distributed teams, ensuring accurate, efficient information flow. Business & Operations Support • Managed day-to-day administration of residential properties, a guest house, and short-term rental operations, including occupancy, reservations, housekeeping, and property readiness. • Coordinated maintenance requests end-to-end with contractors and on-ground teams to ensure timely resolution. • Monitored Booking.com and Google Business reviews to identify recurring guest concerns and drive service improvements. • Delivered weekly and monthly operational reports covering occupancy, guest behaviour, revenue, expenses, and F&B performance. • Supported social media and digital marketing activity for hospitality properties. Financial & Property Administration • Performed monthly transaction and credit-card reconciliations, e