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Português
$
USD
Emmanuel
@elitecraftspher
CRM Automation Expert, Call Center, Legal, Booking Systems
Reino Unido
Inglês, Espanhol, Francês, Alemão
Sobre mim
Hi, I’m Emmanuel, a CRM and automation specialist helping businesses streamline operations and scale efficiently. I work with companies in call center services, legal practice management, customer experience, and appointment-based businesses to build reliable systems that improve workflows, boost client engagement, and reduce manual tasks. My focus is delivering structured, result-driven setups that help businesses run smoother and grow faster.
Habilidades
Emmanuel
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Gerenciamento de CRM
I will setup call center webex five9 talkdesk avaya twilio flex ringcentral vonage
Gerenciamento de CRM
I will setup smokeball casepeer lawcus mycase clio cosmolex filevine pclaw timesolv
Portfólio
Experiência profissional
CRM & Automation Systems Specialist
Backstage • Freelance
May 2025 - Present • 1 yr
I work with businesses across multiple industries to design and implement structured CRM systems, automation workflows, and operational tools that improve efficiency and client management. In the legal services space, I’ve helped firms transition from disorganized processes to fully integrated case management systems by setting up centralized platforms for client tracking, task automation, billing, and document management. This involved configuring workflows, structuring data, and ensuring smooth migration without disrupting ongoing operations. For customer-facing businesses, I’ve implemented automated review and reputation management systems to help them consistently generate positive feedback, manage customer interactions, and improve brand trust through structured communication flows. I’ve also supported service-based businesses by building appointment scheduling systems with automated booking flows, reminders, and CRM integrations to reduce missed appointments and improve client conversion. Additionally, I’ve worked on call center and customer support setups, configuring routing systems, agent workflows, and reporting dashboards to improve response time and overall performance. My focus is always on delivering reliable, scalable systems tailored to each business’s workflow, ensuring improved productivity, better client experience, and long-term operational efficiency.
