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elena_zhang2

Elena Z

@elena_zhang2

CS Engineer

China
Chinês, Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a proficient CS Engineer and Purchasing Specialist with extensive experience in the electronics manufacturing industry. I specialize in English and Spanish technical communication, cross-cultural project coordination, and supply chain management. I have a strong background in quality management processes, including IATF 16949 and ISO standards, and I am dedicated to meeting challenging goals through effective customer support and problem resolution.... Saiba mais

Habilidades

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elena_zhang2
Elena Z
offline • 

Conheça meus serviços

Mensagens e e-mails
I will help you communicate with chinese suppliers
A partir deUS$ 20 /projetoMais detalhes

Experiência profissional

Gigabyte_Technology

CS Engineer

Gigabyte Technology • Período integral

Sep 2023 - Present • 2 yrs 11 mos

Provide end-to-end English interpretation and technical communication support for global customers. Act as the primary contact for overseas customer visits and on-site support, coordinating production, engineering, and quality teams. Manage customer complaints for motherboards and servers, driving root cause analysis (RCA) and corrective actions (CAPA). Support customer audits and compliance activities based on international standards including IATF 16949 and ISO 9001.