e
egnefkow

Emily

@egnefkow

Anti AI Slop

Tailândia
Inglês, Espanhol
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a native English speaker from the U.S. living in Chiang Mai, Thailand. I can also speak, read, and write in basic Spanish and intermediate Thai. I have experience in social media management, content design, customer service, and working in the food & beverage industry. ... Saiba mais

Habilidades

e
egnefkow
Emily
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Design de Pôster
I will create a poster for your event or business with no ai
A partir deUS$ 5 /projetoMais detalhes
Assessores Locais
I will send a postcard from thailand
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Simplr

Customer Service Agent

Simplr

Apr 2021 - Present • 5 yrs 4 mos

> Deliver email, chat, and ticket-based customer support for multiple client companies across ecommerce, food service, and subscription-based industries. > Resolve customer inquiries related to orders, product information, subscriptions, billing, promotions, and account management. > Maintain high customer satisfaction while managing concurrent support queues and adapting to diverse and frequently changing client procedures and brand standards.

Self-Employed

Social Media Management & Content Design

Self-Employed • Freelance

May 2017 - Dec 2022 • 5 yrs 7 mos

> Designed content, wrote captions, and created social media posts for a variety of companies ranging from restaurants to retail to law firms. > Responded to consumer comments and complaints. > Managed social media accounts, posts, and profiles.