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efuaye_akintoye

Efuaye A

@efuaye_akintoye

Senior Business Analyst

Reino Unido
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Senior Business Analyst with a decade of professional experience across housing, local government, banking, and digital services and 8 industry certifications including the BCS International Diploma in Business Analysis, AgileBA Foundation, and PSM I. I specialise in user stories with acceptance criteria, business cases, and process mapping. Whether you're a founder shaping an MVP, a PM clearing a messy backlog, or an agency needing overflow BA work, I help you ship the right thing the first time.... Saiba mais

Habilidades

e
efuaye_akintoye
Efuaye A
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Gerenciamento de Projeto
I will write user stories and acceptance criteria for your agile backlog
A partir deUS$ 50 /projetoMais detalhes

Experiência profissional

Confidentials

Confidentials

4 yrs 10 mos

Senior Business Analyst

Sep 2024 - Present • 1 yr 10 mos

Lead business analysis across strategic transformation programmes within a major UK housing organisation, with accountability for analysis quality, standards adoption, and capability uplift across the BA practice. Programmes span AI-enabled customer communications, workforce management, and Salesforce-based operational transformation. Authored the team's BPMN 2.0 standards and INVEST-based backlog quality framework. AI Champion for the wider team.

Business Analyst

Jan 2023 - Sep 2024 • 1 yr 8 mos

Delivered the Salesforce CRM enquiry-management implementation across the wider organisation. Led requirements elicitation across business and technical stakeholders, restructured communication flow across 10 departments through process re-engineering that cut case management handling times by 75%, and coordinated UAT through to successful go-live.

Digital Business Analyst

Sep 2021 - Jan 2023 • 1 yr 4 mos

Supported digital transformation across local-government services. Delivered AS-IS and TO-BE process mapping, facilitated cross-functional workshops, and supported business case work. Delivered Energy Rebate go-live with 85% of eligible households paid in the first month, and digitised the staff caution list used by repairs teams with 80% adoption.