e
efitch

Eric Fitch

@efitch

Remote PC Repair and IT Support

Estados Unidos
Algumas informações são exibidas no idioma inglês.
Sobre mim
Slow computer? Virus? WiFi issues? I provide fast, reliable remote IT support for home users and small businesses. Most issues are diagnosed and resolved in one session. I fix slow performance, startup problems, malware infections, and system errors. Services include performance optimization, virus removal, software troubleshooting, and network diagnostics. Secure remote support—no on-site visit needed. Same-day service available.... Saiba mais

Habilidades

e
efitch
Eric Fitch
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte Técnico
I will provide remote PC repair and virus removal

Portfólio

Experiência profissional

Freelancing_Career

IT Specialist

Freelancing Career • Autônomo

Aug 2025 - Present9 mos

Provide remote PC repair, virus removal, and system optimization services for home users and small businesses. Diagnose and resolve slow performance, startup issues, malware infections, and software errors through secure remote sessions. Handle Windows troubleshooting, application installs/uninstalls, system cleanup, and basic network/connectivity issues. Focus on fast turnaround, clear communication, and reliable fixes so clients can get back up and running quickly. Operate independently under my tech support service, delivering same-day assistance in most cases and maintaining a high standard of customer service.

AT&T

Desktop Support

AT&T • Período integral

Oct 2021 - Jul 20231 yr 9 mos

Provided remote and on-site IT support for laptops and desktops, resolving hardware and software issues efficiently. Diagnosed system performance problems, startup issues, and malware infections, delivering reliable fixes through hands-on troubleshooting. Managed asset lifecycle processes, including inventory tracking, device imaging, data backup, and system restoration. Supported end-users with application installs, system cleanup, and general IT maintenance. Troubleshot VPN connectivity issues (Cisco AnyConnect) and assisted with network-related problems. Configured and supported mobile devices (COU cellphones and iPads) using MobileIron, including device enrollment, application deployment, and email setup, with experience comparable to enterprise environments like Intune and Jamf. Focused on fast turnaround, clear communication, and dependable support to ensure minimal downtime for users.