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dynamiconcepts

Fadhilat Y

@dynamiconcepts

Customer Support, CRM, Live Chat Support

Nigéria
Inglês, Francês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Overwhelmed by endless emails, missed appointments, unorganized CRM records, or customer inquiries that are slowing down your business? Imagine having a reliable Virtual Assistant who keeps your operations organized. I'm Fadhilat, a results-driven Virtual Assistant, Customer Support Specialist, and CRM Expert with 2+ years of experience helping entrepreneurs. Successfully managed 80–120 customer interactions per shift, resolved 100+ customer inquiries daily, maintained a 96% Customer Satisfaction (CSAT) score, achieved a 95% First Contact Resolution (FCR) rate, reduced response times by 35%. ... Saiba mais

Habilidades

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dynamiconcepts
Fadhilat Y
offline • 

Conheça meus serviços

Gerenciamento de lojas de e-commerce
I will be your general virtual assistant

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