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Português
$
USD
Dylan Whitehead
@dylantwhitehead
Custom Web Widget and Web App Developer
Estados Unidos
Inglês
Sobre mim
Do you need a custom calculator to capture leads on your website? Do you need a custom widget for customer interest on your Shopify store? I build lightweight, fast, and responsive HTML/JS widgets that embed perfectly into Shopify, WordPress, and custom sites.
Habilidades
Dylan Whitehead
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Wordpress
I will build a custom interactive web calculator
Portfólio
Experiência profissional
Senior Client Technical Representative | Quality Analyst
Availity • Período integral
Mar 2024 - Jun 2026 • 2 yrs 3 mos
Data & System Optimization: Spearheaded quality analysis initiatives that successfully optimized provider data accuracy and efficiency, driving system performance from 28% up to a 79% success rate. Technical Problem Solving: Acted as a senior point of escalation for complex technical discrepancies, investigating root causes in data pipelines and providing actionable solutions. Client Communication: Bridged the gap between technical systems and end-users, breaking down complex data workflows so clients could easily understand and implement fixes. Quality Assurance: Conducted regular QA audits to identify bottlenecks, ensuring high standards of technical support and operational reliability.
