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Dominique S
@dsimmons_00
Customer insights for teams and Interview coaching for UX careers
Estados Unidos
Inglês, Espanhol
Sobre mim
You're working hard, but the results aren't showing up yet.
I'm a CX strategist and UX researcher with 10+ years of experience, most recently in big tech supporting enterprise data and AI products. I'm also a Certified Notion Administrator.
For teams: customer and user interviews, Voice of Customer programs, research repositories and ResearchOps systems in Notion, and AI adoption for non-technical teams.
For UX job seekers: mock interviews, portfolio coaching, and prep built around the roles you're targeting.
You bring the effort. I bring the guidance.
Habilidades
Dominique S
offline •
Tempo médio de resposta: 6 horas
Conheça meus serviços
Preparação para Entrevistas
I will run a personalized UX mock interview to help you get hired
Voz do cliente (VoC)
I will run customer interviews and build your voice of customer program
Portfólio
Experiência profissional
Senior Customer Experience Program Manager
Microsoft • Período integral
Sep 2023 - Oct 2024 • 1 yr 1 mo
-Developed program initiatives to better enable product teams to connect to and gather critical feedback from enterprise customers in exclusive advisory program -Conceptualized and facilitated workshop series to scale product team presentation preparation using customer driven best practices resulting in high quality sessions and learnings at flagship bi-annual enterprise customer event -Contributed to product storytelling by managing sensemaking activities for flagship enterprise customer events -Advised product and engineering stakeholders on implementing customer driven development which increases quality of customer-validated product plans -Collaborated with internal and external stakeholders to define program success measures and ensure program initiatives align with stakeholder needs
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jjun_88
Estados Unidos
Professional and knowledgeable about what the actual interview process looks like.
Útil?
thomasdunl
Estados Unidos
Colaboração contínua
Dominique provided great feedback and insights for my upcoming UX interview. She had me feeling more than prepared.
Útil?
ajaykumark274
Estados Unidos
Provided great tips for improving my interviewing skills. Would definitely go with her again
Útil?
