d
drweruh

Richard Weru

@drweruh
5,0(1)

Your BackOffice Expert

Quênia
Inglês, Suaíli
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi, I'm Richard — an admin & operations pro with 5 years in banking back office ops at NCBA Bank Kenya, verifying 500+ payments daily with zero errors. I bring that same precision to any industry. I offer: data entry & Excel, bookkeeping & invoicing, calendar & email management, customer support, project coordination, and research & reporting — plus AI tools to work faster without cutting corners. I'll adapt to whatever systems you use. Need operations handled with bank-level accuracy? Let's talk — I respond fast.... Saiba mais

Habilidades

d
drweruh
Richard Weru
offline • 

Conheça meus serviços

Assistência geral
I will be your back office and operations virtual assistant
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Standard_Bank

Operations Assistant

Standard Bank • Período integral

May 2021 - Jun 2026 • 5 yrs 1 mo

1. Payment Verification & Processing — Verified and processed 500+ customer payments daily at NCBA Bank Kenya, maintaining accuracy under high volume. 2. Bank Reconciliation — Performed reconciliations to catch discrepancies early and prevent financial loss. 3. User Acceptance Testing (UAT) — Conducted UAT during a corporate banking platform upgrade, testing system functionality before rollout to ensure a smooth transition for users. 4. Customer Experience & Support — Improved customer satisfaction by responding quickly and clearly to customer queries. 5. AI Automation — Applied AI tools to automate repetitive tasks and speed up day-to-day operations. 6. Data Entry & Excel — Accurate, efficient handling of data and spreadsheets, from entry to reporting. 7. Bookkeeping & Invoicing — Managing financial records and keeping invoicing on track. Calendar & Email Management — Keeping schedules and inboxes organized and responsive. 8. Project Coordination — Supporting projects from testing through delivery, keeping tasks on track.

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  • Recomendar a um amigo
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  • Serviço conforme a descrição
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    zohnash

    GB

    Reino Unido

    5

    Impressed by professionalism and so pleased with the service I received. Completed the task before time, Would highly recommend him.

    Até US$ 50

    $

    4 dias

    Tempo

    Útil?
    Sim
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