d
dorcase_lesly

Lesly Nana

@dorcase_lesly

Native Bilingual French and English

Ruanda
Francês, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Software Engineering student at African Leadership University (ALU) in Kigali, specializing in the Frappe Framework, ERPNext, and Python development. Built and deployed a full Livestock Management System on Frappe. I deliver clean, scalable solutions tailored to real business needs. Native bilingual French and English — I work across both Anglophone and Francophone markets. Fast communication, Professional delivery, and Post-delivery support on every project.... Saiba mais

Habilidades

d
dorcase_lesly
Lesly Nana
offline • 
Tempo médio de resposta: 6 horas

Conheça meus serviços

Tradução
I will translate french to english and english to french natively
A partir deUS$ 5 /projetoMais detalhes
Aplicações Web Full Stack
I will customize, develop, and install erpnext and frappe applications for your
A partir deUS$ 20 /projetoMais detalhes

Experiência profissional

MTN_Group

Customer Service Representative

MTN Group • Meio período

Jun 2023 - Aug 2023 • 2 mos

Handled 50+ daily client interactions in English and French, resolving billing issues, SIM activations, and service complaints. Conducted outbound calls to re-engage 10–20 inactive accounts daily, contributing to a 9% increase in customer engagement.