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doniaabdelnaeem

Donia Ali

@doniaabdelnaeem

Digital Marketer, Content Marketing, Social Media, Udacity Digital Marketing

Egito
Árabe, Inglês, Coreano
Algumas informações são exibidas no idioma inglês.
Sobre mim
Digital Marketer and Content Marketing professional with practical experience in digital marketing, customer engagement, and business communication. I developed my digital marketing skills through Udacity and gained hands-on business and marketing experience through managing Domarado, a Korean food delivery project, where I handled customer communication, product presentation, promotional messaging, and day-to-day operations. Core skills: Content Writing • Social Media Content • Digital Marketing • Customer Engagement • Promotional Content • Product Descriptions • Brand Communication ... Saiba mais

Habilidades

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doniaabdelnaeem
Donia Ali
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Estratégia para Mídias Sociais
I will create content marketing strategy for your business
A partir deUS$ 15 /projetoMais detalhes

Portfólio

Experiência profissional

Sutherland

customer service Rep. & Sales

Sutherland • Período integral

Oct 2024 - Jul 2025 • 9 mos

• Handle customer inquiries and service-related requests while maintaining clear, professional communication. • Follow structured processes and account-handling procedures accurately. • Identify customer needs, explain available options, and work toward appropriate resolutions. • Maintain accuracy while working across customer information and service systems.

LinkedIn

Founder

LinkedIn • Autônomo

Mar 2021 - Oct 2024 • 3 yrs 7 mos

• Managed day-to-day business operations, customer communication, orders, and service coordination. • Communicated with customers, including Korean customers, and handled inquiries and requests. • Sourced ingredients and coordinated purchasing, preparation, packaging, and delivery. • Managed the customer experience from order intake through fulfillment.