d
doae_ess

Doae Es-sahel

@doae_ess

Customer Service Advisor

Marrocos
Árabe, Francês, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am an experienced and motivated customer relations professional with two years of success in multi-channel contact centers. I am rigorous, responsive, and highly comfortable with digital tools. My fast adaptability and independence allow me to seamlessly integrate into workflows and deliver an impeccable customer experience.... Saiba mais

Habilidades

d
doae_ess
Doae Es-sahel
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Assistência geral
I will provide creative writing, copywriting, translation, and virtual assistance
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Concentrix

Customer Support Assistant

Concentrix • Período integral

Jan 2024 - Jan 2026 • 2 yrs

Manage inbound call volumes and multi-channel customer relations including phone, email, and chat with responsiveness and professionalism. Quickly diagnose customer needs and provide tailored solutions on first contact while applying conflict management and de-escalation techniques with diplomacy.